Каждый знает, что критика идеи, как правило, вызывает ответные нападки и обиду со стороны того, кто эту идею предложил. Если что-то и раздражает больше, чем критика, так это конструктивная критика

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Уильямом Диллардом (начавшим с одного магазина и создавшим сеть из более чем 350 универмагов): «Место, место, место».

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«Надо задавать вопросы, а не давать готовые ответы!»

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– Это не последний шаг. И вы все интуитивно это знаете. Это

наша цепь, – Джонни разводит руки, растягивая воображаемую

цепь. – Это самое слабое звено. Я усиливаю это звено. Вся цепь

становится прочнее. Я еще усиливаю его. Вся цепь становится

еще прочнее. Я еще усиливаю его. И ничего не происходит. По-

чему?

Ему отвечают сразу много голосов. Джонни подводи итог:

– Это звено перестало быть ограничением. Поэтому я должен не допустить инерции и вернуться к первому шагу.

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Хочешь легкой жизни – возьми молоток потяжелее и стукни себя по голове посильнее. И обеспечишь себе легкую жизнь. Даже еду в постель будут приносить.

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Элияху Голдратт